Terms of service

These Terms & Conditions (“Terms”) apply to your use of the corenergy website, checkout, products, customer support services, and related online features. By using our website or placing an order, you agree to these Terms and our Privacy Policy.

1) Business Information

corenergy
2090 W First St Apt 2110, Fort Myers, FL 33901
Phone: (324) 396-8047
Email: info@corenergy.us

2) Website Use

You agree to use our website only for lawful purposes. You may not:

  • Attempt unauthorized access to our website, servers, accounts, or systems
  • Interfere with website security, operation, or performance
  • Use harmful bots, scrapers, malware, or automated tools
  • Submit false, incomplete, misleading, or unlawful information
  • Abuse promotions, discounts, refunds, returns, or chargeback processes
  • Copy, resell, or misuse website content without permission

3) Eligibility

You must be at least 18 years old or the age of majority in your location to place an order or use purchase-related features on our website.

4) Product Information and Availability

We work to keep product descriptions, images, specifications, pricing, and availability accurate. However, errors may occur, and information may change without notice.

If an obvious error appears, including a pricing mistake, stock issue, product description error, or shipping restriction, we may correct the error, cancel the order, issue a refund, or contact you for next steps.

5) Product Suitability and Compatibility

Customers are responsible for reviewing product details, dimensions, technical specifications, compatibility notes, power requirements, battery requirements, safety information, and manufacturer instructions before purchase and use.

For power, energy, battery, charger, inverter, generator, solar, electrical, equipment, component, or installation-related products, customers should confirm suitability for their intended use, setup, device model, connection type, capacity needs, and local requirements before ordering.

6) Orders and Payments

By placing an order, you authorize corenergy and its payment processors to charge your selected payment method for product totals, taxes, shipping, freight, delivery, and applicable fees.

We may refuse, cancel, or limit an order if:

  • Payment cannot be verified
  • Fraud, abuse, or suspicious activity is suspected
  • Inventory is unavailable
  • Shipping restrictions apply
  • Product information contains an obvious error
  • The order violates these Terms

If an order is canceled after payment, any eligible refund will be issued to the original payment method.

7) Safe Use and Installation

Customers are responsible for using products according to manufacturer instructions, manuals, safety labels, specifications, and applicable requirements.

Certain power, battery, energy, electrical, or equipment-related products may require professional installation, safe handling, compatible use, code compliance, or proper setup. corenergy is not responsible for damage, injury, product failure, device damage, improper installation, incorrect setup, unauthorized modification, misuse, or failure to follow instructions.

8) Shipping and Risk of Loss

Shipping information is explained in our Shipping Policy. To the extent permitted by law, risk of loss transfers when the carrier accepts the package or freight shipment.

9) Returns and Refunds

Returns, refunds, cancellations, damaged items, and incorrect items are handled according to our Refund & Return Policy.

10) Reviews and Submitted Content

If you submit reviews, photos, comments, feedback, or other content, you grant corenergy a non-exclusive, royalty-free license to use, display, reproduce, and share that content in connection with our website and business.

You may not submit content that is false, unlawful, offensive, misleading, or infringing.

11) Intellectual Property

All website content, including text, product descriptions, graphics, logos, images, icons, layouts, written materials, and design elements, belongs to corenergy or is used with permission.

Unauthorized copying, reproduction, modification, resale, distribution, or commercial use is prohibited.

12) Disclaimer

Products and website content are provided “as is” and “as available,” except where prohibited by law. Product use should follow manufacturer instructions, warnings, labels, manuals, safety guidance, and professional recommendations where applicable.

13) Limitation of Liability

To the fullest extent permitted by law, corenergy is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Total liability for any claim will not exceed the amount paid for the order giving rise to the claim.

14) Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles.